Journal of Applied Mathematics and Stochastic Analysis
Volume 12 (1999), Issue 4, Pages 429-434
doi:10.1155/S1048953399000350
Abstract
In this paper, we suggest a new approach to the analysis of an N/G/1 finite queue with the supplementary variable method. Compared to the conventional approach, our approach yields a simpler formula for the queue
length distribution, which in turn gives a more efficient computational
algorithm. Also, the new approach enables us to derive the joint density
of the queue length and the elapsed service time.