Journal of Applied Mathematics and Stochastic Analysis
Volume 11 (1998), Issue 2, Pages 163-178
doi:10.1155/S1048953398000124
Abstract
We extend a recently developed factorization method to the case of the
G/G/s queue with non-identical servers, by presenting three simple properties which lead to a simple numerical calculation method. We compare
our results with those determined by classical Markovian (phase) methods
in the case of the symmetrical M/G/s queue, and for the mean queueing
delay we compare with results given by traffic simulation.