Journal of Applied Mathematics and Decision Sciences
Volume 2 (1998), Issue 2, Pages 201-203
doi:10.1155/S1173912698000121
Abstract
The formulas for calculating steady state results for the M/M/k queuing system are
well known. Computational difficulties, however, can arise in using these formulas in situations in
which the ratio of the arrival rate to the service rate is high. In this paper we consider a recursive
approach for calculating steady state results which avoid such computational difficulties. As an
additional benefit, such formulas are far easier to program into a spreadsheet package than the
traditional formulas presented in most management science texts.